Shipping policy

What are your shipping and processing times?

SHIPPING COST & DELIVERY TIME

United States

 

                     Condition              Price                   Time

 

Standard   US$30.00 and up      Free             7-18 Business Days

Standard   US$11.00–US$29.99  US$1.99      7-18 Business Days

Standard   US$0.00–US$10.99   US$4.99       7-18 Business Days

Expedited                                   US$19.95     5-12 Business Days

 

United Kingdom

Standard   US$30.00 and up      Free             7-18 Business Days

Standard   US$11.00–US$29.99  US$1.99      7-18 Business Days

Standard   US$0.00–US$10.99   US$4.99       7-18 Business Days

Expedited                                   US$19.95     5-12 Business Days

 

Canada

Standard   US$30.00 and up      Free             7-18 Business Days

Standard   US$11.00–US$29.99  US$1.99      7-18 Business Days

Standard   US$0.00–US$10.99   US$4.99       7-18 Business Days

Expedited                                   US$19.95     5-12 Business Days

 

Europe

Standard   US$30.00 and up      Free             7-18 Business Days

Standard   US$11.00–US$29.99  US$1.99      7-18 Business Days

Standard   US$0.00–US$10.99   US$4.99       7-18 Business Days

Expedited                                   US$19.95     5-12 Business Days

 

Rest Of World

Standard   US$30.00 and up      Free             10-21 Business Days

Standard   US$11.00–US$29.99  US$1.99      7-18 Business Days

Standard   US$0.00–US$10.99   US$4.99       7-18 Business Days

Expedited                                   US$19.95     8-15 Business Days

 

Processing Times

Orders can take up to 3-5 Business  Days to process after placing the order before shipping out.

Where can I find my tracking number?

When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.

If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it!

If you need more detailed information, please shoot us an email at support@zoeycraft.com and we'll help you out!

Unexpected Delays

In some instances the delivery may take longer than the standard shipping times stated above. External factors might cause shipping delays such as the ongoing pandemic and the holidays that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.